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Dealing with Difficult Situations
| Event: | Dealing with Difficult Situations |
Key features • sources of conflict at work – understanding what is most difficult for you • self-diagnosis – personal traps, blind spots and habits • conflict resolution strategies • preparing for and handling ‘difficult conversations’ • interpersonal behaviours in conflict - do’s and don’ts. Download the booking form/circular for the Dealing with Difficult Situations event |
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| Date: | 06 Nov 2009 |
| Duration: | 09:30 - 13:00 |
| Venue: | TBC |
| Manchester | |
| Type of Event: | Continuing Professional Development |
| Cost: | Individual Seminar £190 Any six Seminars £915 |
| CPD Units*: | 4 |
*CPD Units are only verifiable if the event attended provides skills and/or knowledge relevant to your job or career aspirations. |
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| For further details please contact on 020 7059 5910 or e-mail professionalcourses@uk.accaglobal.com | |