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Publications

"Starting an Online Business for Dummies" by Greg Holden

This book delivers all the know-how would-be online entrepreneurs neet to get their business off the ground, from identifying a market need and choosing a Web hosting service to securing transactions and attracting customers. RRP £15.99

"The Complete E-Commerce Book: Design and Maintain a Successful Web-Based Business" by Janice Reynolds

This book has a RRP of £21.99. This book shows how to build a successful e-commerce operation, incorporating careful planning of the customer experience, effective design, cutting-edge programming, and robust server configuration, as well as marketing, customer service, order processing, and warehouse and shipping.

  • A Guide for businesses and distance selling (PDF) A Guide for businesses and distance selling (PDF) - opens in a new window

A guide for any business selling foods and services over the internet, by phone or by mail order.

  • Business Link - Practical Advice for Business Business Link - Practical Advice for Business - opens in a new window

The IT & e-commerce section of this website comprises a series of guides including:

  • Planning for e-commerce
  • Get the right website for your business
  • Accepting online payments
  • Trading online - understanding e-commerce contracts
  • E-commerce and the law
  • Securing your e-commerce systems
  • Common e-commerce pitfalls


Unable to open a PDF document? To open a PDF you need Adobe Acrobat Reader, which can be downloaded for free from the Adobe website.

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